If you are having troubles using the Sony Ericsson Remote Update Service, please go through the steps below: Make sure that your subscription support high speed data transfer such as GPRS, EDGE or 3G. If you are uncertain about this, please contact your operator. Make sure that you have correct Internet settings in your phone. Please note that an update is only possible when a new release of your software is available for your phone. The release of new software may differ between operators. Note: Some operators have a size limit for downloads. If the download package exceeds this limit you may get the message "Resume data transfer". Press "Yes" to continue downloading

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